Privacy Policy

Effective Date: May 2026

Reddy Urgent Care (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and handle information when you visit our website at reddyuc.com.

This website is informational in nature. We do not collect patient health information, medical records, or personal health data through this website. If you have questions about your medical records or health information, please contact our clinic directly.

1. Information We Collect

When you visit our website, we may automatically collect limited non-personal information, including:

• Pages visited and time spent on those pages
• General geographic location (city or region level only — not your precise address)
• Type of device, browser, and operating system used
• How you arrived at our website (e.g., search engine or direct link)

We do not collect your name, email address, phone number, or any personal details through the website itself. Our contact page displays our clinic phone number for you to reach us directly.

2. Analytics — Google Analytics 4 (GA4)

We use Google Analytics 4 (GA4) to understand general website usage. GA4 is configured with the following privacy protections:

• IP address anonymization is enabled — your full IP address is never stored
• Google Signals and Ads Personalization are turned off
• We do not use GA4 data for advertising or retargeting purposes
• Data is used solely to understand website traffic patterns and improve our website

GA4 uses cookies to collect aggregated, anonymized data. No personally identifiable information or protected health information (PHI) is collected through GA4. For more information on how Google handles analytics data, you may visit: policies.google.com/privacy

3. Cookies

Our website uses cookies — small text files stored on your device — to support basic website functionality and analytics. The cookies we use are:

• Analytics cookies (GA4): Collect anonymized data about how visitors use our website. These can be declined via the Cookies Settings link in our website footer.

We do not use advertising cookies, tracking pixels, or any third-party marketing tools on this website.

4. Third-Party Services

We do not use Meta Pixel, Facebook, Instagram, or any other social media tracking tools on this website. We do not share your information with advertising networks or data brokers.

Social media icons in our website footer (Facebook, Instagram, LinkedIn, YouTube, X/Twitter) are links to our public social media pages. Clicking those links takes you to third-party platforms governed by their own privacy policies. We recommend reviewing those platforms' policies before engaging with them.

5. How We Use Information

The limited information collected through GA4 is used only to:

• Understand which pages and content are most useful to visitors
• Improve website navigation and user experience
• Track general traffic trends

We do not use website data to identify individual visitors, build profiles, or contact you.

6. Medical Information Disclaimer

All content on this website is for general informational purposes only. It is not intended to be, and should not be used as, a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or another qualified health provider for any medical questions or concerns.

In case of a life-threatening emergency, call 911 immediately.

7. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect any information from children. If you believe a child has provided information through this website, please contact us so we can address it.

8. Data Security

Our website uses HTTPS encryption to protect data in transit. We do not store personal health information on our website servers.

9. Your Choices

You may:

• Disable cookies through your browser settings at any time
• Use the Cookies Settings link in our footer to manage analytics cookies
• Contact us directly with any privacy concerns using the phone number listed on our Contact page

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page will reflect any changes. Continued use of our website after an update constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: